Got Questions?

Frequently Asked Questions

We source our medication directly from the licensed importers and authorized agents in Sri Lanka such as Hemas, Baurs, CIC, Sunshine Holdings, Rajya Osu Sala.

We only sell medication that has been registered at NMRA (National Medicines Regulatory Authority).

We do not directly import any medication or products.

We operate from licensed pharmacy premises located at 32, Park Road, Colombo 5.

Which adheres to regulatory guidelines on medication storage and preparation.

Your medication is only prepared by SLMC certified pharmacists.

We deliver using temperature controlled transport which is compliant with regulatory guidelines set out by the NMRA (National Medicines Regulatory Authority of Sri Lanka).

In addition, we have dedicated Pharmacists on call to visit you for support and demonstrations upon request.

We will contact the prescriber with your consent and get advice for a substitution

Prescribed medication is delivered to Colombo 1-15 and Suburbs. Furthest cities being Wattala, Kottawa, Athurugiriya & Moratuwa.

Non-prescription & over the counter products are delivered island wide.

No, the prescribed medication will be strictly dispensed against a valid prescription.

Yes, medication is priced exactly the same as your retail pharmacy since our products are also sold at the authorised retail price.

However, delivery charges may incur based on your distance and order value.

Delivery is free for orders which exceeds a value of LKR 1,000.

Else, delivery charges for Colombo 1-15 will be Rs 150 and Colombo Suburbs will be Rs 250.

Standard courier charges will apply for delivery of non-prescription & over the counter products to outstation cities.

You could either pay online upon placing your order or upon delivery.

We have multiple payment methods available.

  • Cash
  • Online Payment Gateway (Visa & MasterCard)
  • POS Card Machine (Visa & MasterCard)
  • Sampath Bank Vishwa

Yes, except antibiotics we’re flexible on other drugs

Yes, we’re flexible on this.